Business process management – at the crossroads

Business Process Management on Financial Performance

Background and Aim: Business process management is a comprehensive management approach that aims to align all dimensions and activities of the organization in line with customer needs and automates all processes of the organization. The aim of this study was to determine the effect of business process management on the financial performance of Tehran University of Medical Sciences. Materials a...

Business Process Improvement, Business Process Reengineering, and Business Process Management

• Customer satisfaction: The result of optimizing and aligning business processes to fulfi ll customers’ needs, wants, and desires. • Cost reduction: The result of optimizing operations and supplier processes. • Cycle and fulfi llment time reduction: The result of optimizing the manufacturing and logistics processes. • Quality: The result of optimizing the design, development, and production pr...

Software process simulation - at a crossroads?

Software Process Simulation (SPS) has been evolving in the last decades and gained researchers’ and practitioners’ interests in software process community. However, the growth of SPS seems slow down in recent years, and the evidence for its benefits to industrial practice is not commonly reported as expected. SPS still awaits a breakthrough success. This special panel aims to initiate a discuss...

Chemical process safety at a crossroads.

will mark the 20th anniversary of the worst industrial accident in history, the chemical plant disaster in Bhopal, India, that killed thousands of people and injured tens of thousands more. Along with other safety professionals from around the world, I will be traveling to India this fall to reflect on what has changed and what we still must do to better protect the lives of workers and the pub...

E-business transformation at the crossroads: Sears' dilemma